E-Mail: info@pawprintpad.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
Shipping Fees: Shipping Fees Are Non-Refundable on Any Return.
Did You Receive an Incorrect or Damaged Item: If you received an incorrect or damaged item, please contact us immediately to get a replacement or refund sent out to you. We will send you a shipping label to have the faulty/incorrect item shipped back.
Please note that you must contact us within 3 days after receipt to inform us that you received an incorrect or faulty item and return the incorrect or damaged item within 3 days.
If you have any questions or concerns or need help, please email us: info@pawprintpad.com
| Shipping Name | Handling Time (Mon – Fri) | Transit Time (Mon – Fri) | Shipping Cost |
| Expedited Shipping | 1-2 Business Days | 2-5 Business Days | 19.95 USD |
| Standard Shipping | 1-2 Business Days | 5-10 Business Days | 8.95 USD |
Order cutoff time is 3
| Shipping Name | Handling Time (Mon – Fri) | Transit Time (Mon – Fri) | Shipping Cost |
| Expedited Shipping | 1-2 Business Days | 2-5 Business Days | 19.95 USD |
| Standard Shipping | 1-2 Business Days | 5-10 Business Days | 8.95 USD |
Order cutoff time is 3
| Shipping Name | Handling Time (Mon – Fri) | Transit Time (Mon – Fri) | Shipping Cost |
| Expedited Shipping | 1-2 Business Days | 2-5 Business Days | 19.95 USD |
| Standard Shipping | 1-2 Business Days | 5-10 Business Days | 8.95 USD |
Order cutoff time is 3
| Shipping Name | Handling Time (Mon – Fri) | Transit Time (Mon – Fri) | Shipping Cost |
| Expedited Shipping | 1-2 Business Days | 2-5 Business Days | 19.95 USD |
| Standard Shipping | 1-2 Business Days | 5-10 Business Days | 8.95 USD |
Order cutoff time is 3
| Shipping Name | Handling Time (Mon – Fri) | Transit Time (Mon – Fri) | Shipping Cost |
| Expedited Shipping | 1-2 Business Days | 2-5 Business Days | 19.95 USD |
| Standard Shipping | 1-2 Business Days | 5-10 Business Days | 8.95 USD |
Order cutoff time is 3
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@pawprintpad.com with your name and order number, and we will look into it for you.
Remember We'll respond to your email within 24 hours of receiving it, Monday to Friday
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